We will acknowledge receipt of your referral by email within 2 business days. If you haven’t received an acknowledgement, please call us at 01228 515859 to ensure we received it.
2. Referral Screening:
Our team will review your referral. We may contact you for additional information.
3. Suitability Assessment:
If we determine that Safety Net UK is not the appropriate service, we will inform you, and you can then notify your client.
If your referral is suitable, we will send a consent form to the client via email or text. This form allows the client to give us permission to collect and use their information to provide support.
4. Consent and Assessment:
We will send a reminder to the client if we haven’t received the completed consent form within a week. If we still don’t receive it by the given date, we will close the referral and inform the client by letter.
Once we receive the completed consent form, we will contact the client to schedule an assessment appointment.
5. Case Management and Waiting List:
After the assessment, we will discuss the client’s needs at our case management meeting to decide if we can offer support and which of our services would be most suitable.
If we are unable to offer support, we will inform you and the client and try to signpost you to a more appropriate service.
If we can offer support, the client will be placed on our waiting list. Please keep us updated about any changes in the client’s situation, such as child protection concerns, court dates, or new incidents.